Privacy & Confidentiality

Welcome to zepid.com (the “Site”), operated by A2B Network Ltd. We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy to understand how your information is handled.

This policy explains how we collect, use, and disclose your information when you shop from Zepid — including organic grocery items, wellness products, and other ecommerce goods.

Your privacy matters. We only collect information that is necessary, store it securely, and keep it only as long as required by law or business purposes.

You may browse the Site without sharing personal information. You remain anonymous unless you create an account and log in.

1. 1. Information We Collect

We collect information when you place an order, create an account, contact support, or interact with our digital services.

This may include:

• Name
• Email
• Phone number
• Billing & shipping address
• Payment details
• Order history

We use this information to process orders, arrange delivery, verify payments, customize your shopping experience, and communicate updates or offers related to Zepid’s products.

We may share essential details (like name, address, and phone number) with delivery partners to complete your order.

Other Uses of Personal Information

We may use anonymized data for analytics, improving user experience, product recommendations, and understanding customer behavior to enhance Zepid’s organic and ecommerce offerings.

You may opt out of marketing communications at any time by clicking “unsubscribe”.

Competitions & Promotions

If you participate in giveaways or promotions, your information will be used to contact winners or send updates related to the campaign.

Third-Party Services & Links

We may work with selected partners including delivery services, payment gateways, analytics providers, and marketing tools. These partners receive only the necessary data required to perform their services.

External websites linked from our site have their own privacy practices, which we do not control.

1. 2. Cookies

Cookies help us remember your preferences, shopping cart, and improve website performance. Disabling cookies may affect your ability to place orders.

We use cookies for:

• Saving cart items
• Faster login
• Understanding browsing behavior
• Improving organic product recommendations

We also use tools like Google Analytics and Facebook Pixel to track anonymous performance data related to our ecommerce platform.

1. 3. Security

We use secure servers, encrypted communication, and industry-standard security practices to protect your data. However, you are responsible for keeping your password confidential.

1. 4. Your Rights

You may request:

• Access to your stored data
• Corrections to inaccurate information
• Deletion of your account and personal information
• To unsubscribe from marketing

1. 5. Data Deletion

You may request account or data deletion at any time.

• For deletion requests, email us at: zepidbd2019@gmail.com

If you have questions about this Privacy Policy, contact our support team at: zepidbd2019@gmail.com